❄️ Heating and air

It answers your line and books jobs while you are on a job.

Furnaces, air conditioners, heat pumps — service calls and seasonal tune-ups.

A real call, two minutes, from your browser. Headphones help.

On the call

What it asks

In this order, one at a time — the way somebody at the desk would ask.

Is it the heating or the cooling that is giving you trouble?
Is it not running at all, or running and not getting there?
How old is the system, if you know?
Is this the whole house or one room?

Your own questions go on top of these, and every one of them is yours to change.

Never

What it will not promise

Prices before anybody has looked. A time it cannot keep. Anything about the work that only you can answer for. The full list comes with the setup and stays yours to edit — it is the part of the agent you will argue about in court, not the greeting.

In your words

Work is called: jobs
Your people: technicians
The people who pay: clients
On file: Systems

Set-up

Your list, ready to tick

We suggest what a heating and air usually does; you tick what you actually do and put your own prices on it. Nothing is added behind your back.

No cooling — service call · 90 min
No heat — service call · 90 min
Seasonal tune-up · 60 min
Thermostat replacement · 60 min
Duct inspection · 90 min
System replacement quote visit · 60 min

In the console

Only the parts you need.

Jobs

Everything booked, where it stands, who is on it. A board for the day, too.

Money

Estimates, invoices and what is still owed — right off the finished work.

Where you go

Postcodes you cover, driving time between two addresses, and a window you can keep.

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