🚗 Auto repair shop
Cars come in — a drop-off time, a look, then a price.
On the call
In this order, one at a time — the way somebody at the desk would ask.
Your own questions go on top of these, and every one of them is yours to change.
Never
Prices before anybody has looked. A time it cannot keep. Anything about the work that only you can answer for. The full list comes with the setup and stays yours to edit — it is the part of the agent you will argue about in court, not the greeting.
In your words
Set-up
We suggest what a auto repair shop usually does; you tick what you actually do and put your own prices on it. Nothing is added behind your back.
In the console
Everything booked, where it stands, who is on it. A board for the day, too.
Estimates, invoices and what is still owed — right off the finished work.
People book a time with the person they always see — and it remembers who that is.
Bellhand